WyseLearn support

Email support@asenda.ai. Include your account email and a description. For payments, include the transaction reference—but never a PIN, password or one-time code.

Response targets

We aim to acknowledge account, access and payment issues within two business days. Suspected compromise should use the subject “URGENT SECURITY”.

Delete your account

Ask support from your registered email address. We verify the request, delete the account and learning history, and confirm completion. Financial and security records may be retained where legally required.

Payment verification

Mobile Money submissions are manually checked. Do not pay again while a reference is pending. Card subscribers can cancel through billing management.